Frequently Asked Questions

ETON America has compiled a list of the most often asked questions and presented them here.  Please read through the questions before contacting ETON America with your own question. Click on a question below to go to the answer.

1. Can I purchase parts directly from ETON America?

2. Where do I find the VIN (Vehicle Identification Number) for my ATV?

3. Is there some sort of speed limiter on my vehicle?

4. Where can I get an owner’s manual for my vehicle?

5. Where are the headlights for my Viper?

6. Sometimes my ATV will not start. The starter motor turns but the engine will not start.

7. The batteries of the remote control stop switch on my Viper Jr. are always dead.

8. How do I prepare my unit for winter storage?

9. How do I clean the carburetor?

10. Can I obtain extra keys for my ATV or Scooter?

11. Should I change the transmission oil in my ATV? How Often?

12. Can I put the remote stop feature on my Viper 50 or 90 models?

13. Can I change the automatic choke on my ETON to a manual choke?

14. Where can I find information on a particular model of ATV or scooter?

15. Where can I find an Parts or Service manual for a particular model?

16. I have had my ATV for only a short time and it seems to have lost its power.

17. How do I become an ETON dealer?

18. What is the value of my old E-Ton ATV or Scooter?

19. I am having trouble viewing Acrobat (.PDF) files in my browser.

20. My question isn't answered here.  What do I do now?

 

Can I purchase parts directly from ETON America?

1. ETON America carries a complete line of OEM parts for all E-TON Units. You may purchase any parts you need from your local dealership.  For a list of ETON authorized dealer near you, use the Dealer Locator. 

If you can not locate a dealer near you, you may purchase your parts from:

The Moped Warehouse, LLC.
Phone (860) 747-5555
Fax      (860) 747-1274

Or

Hagerstown Moped
Phone (301) 797-5996
Fax      (301) 797-6438

ETON has made our parts and service manuals available for you in our ETON Store. Click here to visit our Manuals Store and select your model and year to see a list of available manuals for your vehicle.

If none of these options is available and you would prefer to order your part directly from ETON America, you may follow this link to obtain parts, or contact ETON America for assistance in acquiring the part you need.

 

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Where do I find the VIN, (Vehicle Identification Number) for my ATV?

1. For ATVs the VIN is located at the front of the unit on a plate mounted between the frame rails under the front fender.
2. For Scooters the VIN is located on the Federal DOT Plate mounted on the rear right hand side of the unit just below the rear body cover near the end of the seat.

The VIN is a 17 digit number that starts with “RFZ” or "RK1".




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Is there some sort of speed limiter on my vehicle?

1. Yes. ETON manufactures our products to comply with CPSC, state and federal regulation.

All ATVs and Scooters are electronically speed limited according to the guide line established by the regulatory bodies for the age range of the model.

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Where can I get an owner’s manual for my vehicle?

1.  All ETON vehicles come with an owner’s manual. If you did not receive one when you purchased your unit asks your dealer to supply you with one free of charge. If you have misplaced the one you received with your unit you can obtain a replacement manual buy ordering them on-line
   Click here to order manuals.
   
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Where are the headlights for my Viper?

1. The CPSC regulations forbid the use of headlights on all ATV’s designed for youths less than 16 years of age. ETON manufactures our products in accordance with these regulations and does not supply headlights for the Viper series. Check with your dealer for aftermarket suppliers.
   
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Sometimes my ATV will not start. The starter motor turns but the engine will not start.

1. This usually indicated that you have forgotten to turn the engine stop switch on the handlebar to the “ON” position.   This switch controls the power to the spark plug and in the off position the spark is directed to ground to prevent the engine from running. This is a safety feature that allows the operator to stop the engine in case of an emergency.
   
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The batteries of the remote control stop switch on my Viper Jr. are always dead.

1. The remote control receiver of the Viper Jr. is powered by four “AA” batteries located under the seat. This circuit is activated by turning the engine stop switch to the “ON” position. If you do not turn the engine stop switch “OFF” when you are done riding the receiver is left powered on and will drain the batteries in about 13 hours. Always test the remote stop switch before riding the Viper Jr.
   
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How do I prepare my unit for winter storage?

1. The steps to prepare your vehicle for prolong storage are:
   
   i. Drain the fuel from the fuel tank.
   ii. Drain the 2 cycle oil tank.
   iii. Start the engine and allow the remaining fuel in the carburetor to be consumed.
   iv. Remove the battery and store in a location where it will not be frozen. Store the battery in a heated garage on a piece of wood.
   v. Never store the battery on a concrete floor as the battery can be damage by the moisture drawn through the concrete.
    
2. The steps to remove your vehicle from a prolonged storage are:
   
   i. Charge your battery with a 12v automotive type charger for 12 hours before installing it in the vehicle.
   ii. Check the battery after charging to insure that you have a full charge. The battery should be replaced every two years.
   iii. Check the chain for proper tightness.
   iv. Apply grease to the steering spindle using a grease gun on the grease fittings
   v. Inspect the vehicle for any loose fasteners and tighten as needed.
   vi. Change the transmission oil per the owner’s manual maintenance schedule.
   vii. Fill the fuel tank with fresh fuel.
   viii. Fill the 2 cycle oil tank with fresh oil.
   
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How do I clean the carburetor?

1. Shut off the fuel petcock to prevent the flow of fuel to the carburetor.
2. Remove the bowl, main, and pilot jets from the carburetor.
3. Spray the carburetor with carburetor cleaner and soak the bowl and jets in the cleaner for 15-30 minutes.
4. Blow the jets clean using compressed air and re-install the jets and bowl.
5. Check the in line fuel filter and change if needed.
6. Remove the bowl drain bolt and open the fuel petcock.
7. Allow fuel to flow through the carburetor until it flows clean and without air bubbles.
8. Shut off the fuel petcock and re-install the bowl drain bolt.
9. Adjust the Air/Fuel ratio on the carburetor by turning the adjustment screw in all the way and back out 1-1¼ turns.
10. Set the idle speed to the correct RPM as stated in the owner’s manual for your model.
    
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Can I obtain extra keys for my ATV or Scooter?

1. Yes. ETON makes available blank keys for all models. Simple contact you local dealer and ask them to order the following part numbers. Specify left or right cut for your particular key:
   
   Viper/Yukon - 610009 (Left cut) or 810009 (Right cut)
   Beamer       - 750025 (Left cut) or 811274 (Right cut)
   
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Should I change the transmission oil in my ATV? How Often?

1. Yes. The transmission oil should be change each season as stated in the maintenance schedule in your owner’s manual. You should replace the oil with SAE 80/90 gear oil at the beginning of each riding season.
2. For quantities, check your owner’s manual for your model or select your model from the menu and down load the full spec sheet for you unit by clicking on the button at the bottom of the models page.
   
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Can I put the remote stop feature on my Viper 50 or 90 models?

1. Yes. The Viper 50 and Viper 90 are not wired for this feature and therefore the remote stop switch will have to be installed by an qualified technician as it requires a change to the wiring system. Just ask your dealer to install the Remote stop kit number 811163
   
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Can I change the automatic choke on my ETON to a manual choke?

1. Yes. ETON has made a manual choke kits that can be installed on all 50cc & 90cc Viper, Lighting 50, & Thunder 90 models part #650100. Sierra (DXL-90) model part # 813240. Yukon 150and Viper 150 models part #11348 and for the Beamer Scooter part #811347.
   
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 Where can I find information on a particular model of ATV or scooter?

    a.   You may view detailed specifications on a particular model by using the navigation menu on almost every page at http://www.etonamerica.com. Point to the Products selection, and a list of all models will appear. Select the model of interest and you will be presented with a page containing basic specifications and a link to a detailed spec sheet.

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Where can I find an Parts or Service manual for a particular model?
   

a.   Electronic and printed manuals may be purchased from this web site. Click here to order manuals.

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I have had my ATV for only a short time and it seems to have lost its power.

a. If your unit is equipped with a (SA) type Exhaust system your spark arrestor screen may have become dirty or clogged. Remove the spark arrestor screen and clean it with an exhaust cleaning solution before reinstalling the screen. The spark arrestor screen should be clean every 60-100 hours of operation, and replaced at the beginning of each riding season.

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How do I become an ETON dealer?

    a.   Fill out a contact form requesting dealership information. Please include your complete address and phone number in the information.

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What is the value of my old E-TON ATV or Scooter?

a. You can find the latest trade-in and retail values for your old E-TON unit at the following link:  Kelly Blue Book

Here is a direct link: http://www.kbb.com/kbb/Motorcycles/Default.aspx

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I am having trouble viewing Acrobat (.PDF) files in my browser.
 

a. Be sure your version of Internet Explorer is 5.5 or better, and your version of Acrobat Reader is 5 or better.  ETON recommends viewing with Adobe Acrobat Reader 7.0.  If you are still having difficulty reading PDF files, save them to your hard drive (Right Click the link to the file and select "Save Target As...") and view them offline.  Note that if you are viewing a file that changes periodically (ie, if you are a dealer viewing the MPL) you will need to download a new copy this way for the newest version of the file.

To download a free copy of Adobe Acrobat Reader follow this link: "Free Adobe Acrobat" Reader

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My question isn't answered here.  What do I do now?

Click here to contact ETON America with your question.